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Directwithhotels Support Ticket - Singapore - Refund

Directwithhotels Support Ticket - Singapore

Refund

Created By: Darren28's Picture Darren28 Last Reply: Darren28's Picture Darren28
Priority Level: [High] Status: [Open]
Created: 5 years ago Last Updated: 5 years ago
Department: N/A Replies: 0

My mother has come down with cancer and I need to cancel my trip to Singapore at the end of May but I find out that I have to still pay the full amount. Please, i cannot afford this expense due to my mother's illness. I understand my reservation fee is non refundable, but to be charged the full amount even when I cancel more than a month away?


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