Directwithhotels Reviews and Complaints

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Directwithhotels Reviews

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  • Refund

    My mother has come down with cancer and I need to cancel my trip to Singapore at the end of May but I find out that I have to still pay the full amount. Please, i cannot afford this expense due to my mother's illness. I understand my reservation fee is non refundable, but to be charged the full amount even when I cancel more than a month away? More...

    We, HOTEL1960 Hotels and Suites are partners to DIRECTWITHHOTELS.COM, a direct online hotel booking company. The agreement between us is simple-they send us guest, they collect money from guest through credit card payment on their payment getaway linked to hotel website, we accomodate the guest and they send us our due remittance within 30 days. Recently DIRECTWITHHOTELS.COM refused to honor their own part of the bargain by refusing to send us our due and legal remittance for 2 months going now, the excuse is that certain guest that they sent to us made fraudulent payments resulting in a... More...
    hotel1960's Picture   hotel1960    1 Comments   Comments
  • Directwithhotels treat customers bad

    My credit card was deducted $3500 and I did not use it! Directwithhotels insist that I used it when I was certain that I did not use my credit card. They told me maybe someone else was using it but no one has access to my credit card. I am a plant engineer and I could not have used the money for directwithhotels because I do not travel international using my personal credit card. It is fraudulent transaction and is very inconsiderate!!!!! Beware of this fraud. More...

Directwithhotels Comments

poncho says: (5 years ago)
I am Alfonso Gonzalez
I made a reservation for a oaxacan Hotel Oaxaca Real (ID Transaction 1955684)with you, for two rooms, two days.
I want to cancel this reservation for the second day.

What do I have to do.


Alfonso Gonzalez Martinez

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